Arkose Labs in China

Overview

Over the past few years China has become one of the largest online populations with over 989 million connected to the internet in China, resulting in a fast-growing market opportunity for all online businesses. However, addressing this market can be difficult with regulatory requirements, malicious attacks and Internet infrastructure challenges. 

China’s network, infrastructure complexities and regulatory requirements make it difficult for businesses to deliver a great user experience in China. To help customers overcome these hurdles Arkose Labs has seamlessly extended its global solutions into China. Customers using Arkose Labs China solutions have significantly reduced latency by more than half and improved overall availability by over 30%.

 

Getting Started

Requirements

Use of AWS China will require to have Arkose Labs Keys specific for China and the use of a China domain name. Arkose Labs will have two domains and two sets of keys:

  • arkose.com.cn for users in China with keys provision in China
  • arkoselabs.com for users in the rest of the world (RoW) with keys provision for RoW

The region used to handle a user's request is based on which domain is used by the customer to load the challenge in their own flow. 

Setting up your keys

All public and private keys used in the China domain must be unique to that domain. Please engage your Technical Account Manager (TAM) to set up your public/private key pair specifically for use in the China domain.

Setting up your domains

  • Implement conditional routing to the .com or .com.cn domains based on whether a user is to be served by the RoW deployment or the Chinese deployment.
  • Use custom domains for both <customer>-api.arkose.com.cn and <customer>-verify.arkose.com.cn 
  • Notify your Arkose Labs TAM if you are planning to use anything other than client-api <customer>-api, <customer>-verify or verify-api for the custom subdomains.

From a user perspective, there will be no functional difference between China and RoW services for Arkose Labs customers using the EC product.

Limitations

All analytics data will be sent to a central region outside of China to be viewed and managed by Arkose Labs' Security Operations Centre (SOC) team. The transfer of data will happen asynchronously to the users' sessions so that there is no additional impact on users.

Real Time Logging (RTL) is not supported. Please reach out to your TAM if you have questions.





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